Refund Policy

We want you to be satisfied with your purchase. Please read our refund policy carefully before placing an order.

1. Eligibility for Refunds

All refund requests must be made within 14 days of purchase.

To be eligible, you must provide the email address or order ID associated with your purchase.

Refunds will only be issued for the original purchase price.

2. Non-Refundable Items

We do not offer refunds for renewals, subscription periods already started, promotional/discounted purchases, or if you have substantially used or benefited from the product/service.

Any fees charged by third parties (such as payment processors or banks) are non-refundable.

3. How to Request a Refund

To request a refund, please contact us at info@adlensapp.com with the following details:

• Full name
• Order ID or purchase confirmation email
• Reason for requesting a refund

4. Processing Refunds

Approved refunds will be processed back to your original payment method.

Processing time may vary depending on your payment provider (typically 5–10 business days).

5. Contact

If you have any questions regarding this policy, please contact us at:

📧 info@adlensapp.com